Our Planfix platform team gets most of our work through word-of-mouth recommendations from our direct users and business owners, without any social media advertisements. We proudly share our client testimonials, you can find them directly on the website :)
Support and staff training are included in the cost of all service packages, the only difference between the packages is the duration of the support period.
Data import is included in the cost of Plan B and Plan F service packages.
It can take 2-3 business days to prepare and set up your account. At any given stage of preparation, you can join the process and control the work if you wish.
We do not simply sell software, we set up the perfect workspace for your company. Our product is built based on our experience of working with more than 30 Instagram stores.
Absolutely! When setting up your account, we will prepare all the necessary settings for receiving requests from the website in advance. In the future, the site can be connected whenever you need, and the setup will take practically no time.
The cost of CRM integration varies depending on the service package. Every package price you see on our website is a one-time payment for our services that includes CRM integration and setup.After making a one-time payment, you will only need to pay a subscription fee for the CRM Planfix software product. The cost of the subscription fee for further use is calculated based on the number of employees who will work in the account. For additional details about the pricing, please refer to https://planfix.ua/prices/
Usually we cooperate with the majority of clients even after the end of the test period on the terms of hourly service payments. These are set individually.
The system provides various types of directories that make it easy to expand your product line and scale your business without requiring developer assistance. You can effortlessly add new locations, sources of information, courses or events, types and packages of sessions, and even include potentially interesting directions for your clients.
Communicate with clients through their preferred channels, such as Facebook, Instagram, Email, WhatsApp, Viber, or Telegram. All messages from different platforms are collected in the Planfix Timeline, where you can instantly respond to the client. The reply will be sent to the channel from which the query originated. If a platform you need is missing, integration possibilities through open APIs allow you to connect with any tool.
The system supports efficient processing of client requests manually, semi-automatically, or fully automatically. You can easily create unlimited requests for different products or events using a convenient request planner. Automatically generate the required number of sessions/events for each request, simplifying the planning process.
The AI assistant in Instagram Direct automatically answers common questions, helps customers get instant replies, and suggests relevant products or services. Managers only step in when personal communication is required. This saves time and costs while providing 24/7 customer support.
All conversations from Instagram, Facebook Messenger, Telegram, and website chat are centralized in one CRM window. The AI assistant can sort inquiries, prioritize them, record orders or requests, and escalate complex cases to managers. This ensures no message goes unanswered.
OpenAI Agent Builder enables you to create flexible workflows involving multiple AI agents working simultaneously. Each agent can perform its own tasks, maintain context, interact with external services and the CRM, and respond to events within the workflow. This allows for full-scale business process automation without the need for extra integrations or complex coding, providing precise logic tailored to your company’s specific needs.
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